How Do I Use the Third-Party SSL Certificate I Purchased?

To use an SSL from another company, you will need to complete the following steps:

  1. Request a CSR to be generated.
  2. Purchase your SSL certificate. The issuing company will need the CSR you received from HostGator.
  3. Submit a request to HostGator to install the certificate, and we will let you know when it is completed.
    Note: If you are not a reseller, leave the reseller fields blank. The other fields should contain information specific to the domain receiving the SSL.


Please be aware that Hatchling plans do not support private SSL certificates. If you have a Hatchling plan and wish to use a private SSL, you may upgrade your account by using our upgrade form.



There is a $10 charge for HostGator to install SSL certificates.

  • Shared or Reseller users cannot install a certificate on their own
  • VPS or unmanaged Dedicated Server users may install certificates on their own or pay HostGator to install it for you
  • Managed Dedicated Servers can have HostGator install SSLs free of charge

When renewing an SSL, a new certificate must be installed; this requires a $10 fee for HostGator to install the new certificate. For fewer installations, consider purchasing a certificate that covers a 2 or 3 year term.

Process to Install a Third-Party SSL Certificate

To assist in understanding the process of installing a third-party SSL certificate, we have outlined the steps to be taken by yourself, HostGator and the certificate issuer. 

  1. Fill out the Certificate Signing Request Form (CSR).
    Please note that all information on the CSR page MUST match the WHOIS information for that domain; otherwise the SSL will not be issued.
  2. HostGator will email you the CSR and RSA Key that you will need for the following steps.  Please keep this e-mail; without the information contained within, the following steps cannot be completed.
  3. Purchase your SSL certificate (if you haven't already) and send the certificate issuer the CSR we sent you in step 2.  (The certificate issuer does not need nor want the RSA Key.)
  4. The certificate issuer will generate and return an SSL Certificate as well as anSSL CA Certificate (Trusted Authority) (sometimes called a "CA Bundle"). These two pieces of information will be encrypted text documents. Typically, they will be provided via email as compressed (zipped) attachments.
  5. Now that you have the SSL certificate and the SSL CA certificate, you are ready to fill out the SSL installation form. When you received the results for your CSR form, we provided you with the RSA Private Key to submit on the installation form. Once you complete this form, click Submit to complete your request.
  6. Pay the HostGator invoice for installing the SSL Certificate.  (Installation is free if you have a managed Dedicated Server; $10 otherwise.)

Once these steps have been completed, we will install your SSL Certificate.


Was this answer helpful?

Related Articles

Summary: You are able to use 3rd party SSL Certificates for BlueHost hosting service. Please...
Summary: You are able to use 3rd party SSL Certificates with your hosting service.Steps to...
A2 Hosting
Installing a third-party SSL certificate You can install an SSL certificate from a third-party...
InMotion Hosting
This article focuses on the steps to take when ordering an SSL from a third party. Request a CSR...
Bigcommerce Hosting
How do I use an SSL certificate from another provider?   1. Login to your...